Frequently Asked Questions


CERTIFICATES: How do I download my previously earned certificates?
It is your responsibility to download and save your certificates as soon as they are earned for your personal records. For 2026 activities with CE credits provided through the iaedp™ Foundation (including the 2026 Symposium, webinars, and Chapter activities since June 2025): Sign in to your account using the “Sign In” button at the top right of the website. Once logged in, navigate to My Account to access and download your certificates from your dashboard. For the 2025 Symposium and Core Courses purchased and completed between January 2025 and March 2026: Please log in to our previous Online Learning Institute platform: https://iaedp.peachnewmedia.com/store/streaming/index.php This site will remain active through November 2026. We strongly recommend downloading and saving your certificates before that date for your records. For activities purchased prior to January 2025 (including the 2024 or earlier Symposiums, webinars, and Chapter events): Please contact continuingeducation@iaedpfoundation.com for assistance. Our team will do its best to help locate your certificates.

CE ACCREDITING BODIES: I don’t see my licensing board/regulatory agency/accrediting body listed on the CE info page. Can you confirm if it’s covered?
In an effort to cover as many practitioners as possible, we do offer CEs through APA, AMA and ACCME (and many other licensing boards/regulatory agencies recognize these CEs). View more details on the specific event/course that you are registering for. Note: The American Medical Association (AMA) has an agreement of mutual recognition of continuing medical education (CME) credit with the European Union of Medical Specialties (UEMS). Under the terms of this agreement, the AMA will convert CME credit for live and e-learning activities certified by the European Accreditation Council for Continuing Medical Education (EACCME), the accrediting arm of the UEMS, to AMA PRA Category 1 Credit™. The renewed agreement is in place through July 31, 2026. If you do not see your organization listed with the event/course, we encourage you to check with your board.

CE CREDITS: For live or in-person events, do I have to stay the whole time?
For in-person or online live events, you must attend "live" (in real-time) for the duration of the training to earn CE credits. After the event, you will receive access to your evaluation and continuing education certificate via a personalized "attendee dashboard" link. This link will be sent to the email account you used to register for the event. You can also sign in to your account using the “Sign In” button at the top right of the website. Once logged in, navigate to My Account to access and download your certificates from your dashboard.

CE CREDITS: For live webinars, can I watch the recording for CE credit?
For online live events, you must attend "live" (in real-time) for the duration of the training to earn CE credits. The webinar may be recorded and sold as a self-paced course after the event is over, but you will need to purchase it separately.

COURSE EXTENSION: Can I get an extension on my course access?
All courses have an expiration date from the date of purchase in which you must complete all course content by. This may include but not limited to, viewing video(s), taking a quiz, and taking an evaluation. iaedp Foundation does not extend access to courses unless a site-wide extension is given. If you believe your case is an extreme circumstance, approvals are reviewed on a case-by-case basis and may be possible less 5% credit card processing fee. Please email continuingeducation@iaedpfoundation.com with your information, including name, event/course, amount paid, and reason for request.

GROUP REGISTRATION: Is there a group registration option? My company/organization would like to pay for multiple people at once.
Please gather the below and send the above information to continuingeducation@iaedpfoundation.com to create a bulk invoice and provide access for the purchased products. - First name, last name and email of the billing contact (include company, if applicable) - First name, last name and email of each registrant (if a member, ensure the email provided is the same as the one associated with their iaedp membership)

REFUND POLICY: What is your refund policy on virtual or in-person events and courses?
iaedp Foundation does not provide refunds for events and courses. If you believe your case is an extreme circumstance, approvals are reviewed on a case-by-case basis and may be possible less 5% credit card processing fee. Please email continuingeducation@iaedpfoundation.com with your information, including name, event/course, amount paid, and reason for request.

RECORDINGS: Can I download a copy of the recording?
For online live events, you must attend "live" (in real-time) for the duration of the training to earn CE credits. The webinar may be recorded but it will not be provided to attendees following live events. The recording may be sold as a self-paced course after the event is over, but you will need to purchase it separately. For self-paced courses, we do not allow for downloading of our recorded content.

Reset password


Reset your password by providing your email below





Next

We sent a reset password link to the email address you provided.


{{reset.email}}


If you do not see the email, try checking your junk or spam folder.


If you don't receive a link in the email you provided, please click the button below to resend the verification email.

Resend

Please wait {{timer}} seconds to resend



Next

Sign in


Enter your email to get started.




Next

Sign in


Good news! Your email is associated with an account. Enter your password or click here to reset it




Login

Thanks for signing up!


We sent an verification email to the address you provided. Please check your email to verify your email address.


{{signup.email}}


If you do not see the email, try checking your junk or spam folder.


If you don't receive a link in the email you provided, please click the button below to resend the verification email.



Resend

Please wait {{timer}} seconds to resend

Sign up




Sign up

Shopping Cart


Items
Price
Remove
  • {{ item.name }} ({{ item.courses.length }} courses)

    {{ item.credit_hours }} Credits
    {{ item.coupons.map((c)=> c.code).join(', ') }}
    ${{ item.totals.price }}
    ${{ item.totals.total_price }}
Apply


Cart is empty

Thank you for your purchase


To access the course content, click the button below. Enrolled courses may be accessed at any time by going to your Account and clicking Courses


Go to Course

Thank you for your purchase

To access your courses, please click the button below. Enrolled courses may be accessed at any time by going to your Account and clicking either Events or Courses


My Account

Payment

{{$store.state.payment.paymentErrorMessage }}
Pay now